Return Policy

We strive to provide high-quality products and services. However, we understand that there may be instances where you may need to return or exchange a product. This Refund Policy outlines our guidelines for returns, exchanges, and refunds.   


Returns and Exchanges

  • Eligibility: To be eligible for a return or exchange, the product must be in its original condition, unused, and in its original packaging.  
  • Return Window: Most items can be returned within 7 days of delivery.
  • Return Process:
    1. Contact Us: Please contact our customer support team to initiate a return or exchange.
    2. Shipping: You will be responsible for the shipping costs of returning the item.
    3. Refund or Exchange: Once we receive the returned item and verify its condition, we will process your refund or exchange.  

Refunds

  • Refund Method: Refunds will be issued in the original payment method.
  • Processing Time: Please allow 3-4 business days for your refund to be processed.
  • Shipping Fees: Shipping fees are non-refundable unless the return is due to an error we made.

Exceptions

  • Digital Products: Digital products, such as downloadable software or e-books, are non-refundable.
  • Customized Products: Customized products cannot be returned or exchanged, unless there is a manufacturing defect.

Contact Us

If you have any questions or concerns about our Refund Policy, please get in touch with our customer support team at refund@myrroh.com.  

Note: This Refund Policy is subject to change without notice. Please refer to the most recent version on our website.  

Myrroh Ltd
https://myrroh.com

Myrroh Ltd.

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